Shipping & Policies
All customer information collected by eBotanics Ltd. and Botanic eLiquids Inc. is kept strictly private. We do not sell or otherwise market our customer information to third parties.
- We are a hand-crafted artisanal studio exercising herbalist care. Because of this, orders may take 2-3 days to be shipped once placed. Large wholesale orders can take 2 weeks depending on retail product and/or botanical ingredients in stock.
Shipping is via USPS Priority Air -- 2 Business Days in US after the order has been processed.
- When your order has been packaged you will receive an email notification with tracking number. It may take up to two days for the postal service to receive and begin tracking your package. We appreciate your patience.
- We are limiting international orders as we have no control over a country's customs department's policy regarding Personal Vaporizers and eLiquids, even though ours are nicotine free.
- We welcome both US and International wholesale inquires. Once you have opened an account with us, email details of the regional channels that you would like to distribute into. International orders cannot be guaranteed; duties, fees etc. are the responsibility of the buyer.
Terms: Payment due in full at time of purchase. All sales are final unless returned under warranty.
Warranty: 30 days from time of purchase for battery and USB charger. Only unused vaporizer tanks that have glass broken on arrival are covered under this warranty.
Customer must fill out the form on our Returns page for authorization before sending product back and being considered for replacement. Part replacement will be shipped out as quickly as possible upon receiving and testing returned item or upon determining via emailed pictures of broken glass that replacement is warranted.
No warranty is given or implied for bioVapour™ or bioFlavour due to the nature of the product and because personal tastes vary so widely.
Neither statements made nor herbal and natural products sold on this web site have been evaluated by the food and drug administration as the FDA does not evaluate or test for medical purposes the Generally Recognized As Safe, traditional herbal extracts used in bioVapour™ liquids.
bioVapour™ and HOLI SMOKES liquids are not sold or suggested for medical use. They do not contain nor are they in any way intended for use with nicotine.
All botanical extract flavors used in the manufacture of our Certified Organic liquids are FOOD GRADE and of plant origin. All ingredients are classified as GRAS (Generally Recognized As Safe). No synthetic colors, dyes, fragrances or additives are added to any product.
No information on this site is intended to be medical advice or to diagnose, treat or cure any illness or health condition. If you think you have a medical problem, please contact your health care provider or medical professional.
Do not use if Pregnant.
If you think you may be allergic to common herbs or spices, always watch for any allergic reactions. As with any herbal products, if you have a medical problem or are using pharmaceutical drugs, please consult your health care provider before using.
eBotanics Ltd. and Botanic eLiquids Inc. assume no liability for any adverse effect, injury or illness caused by the misuse and/or use of the information or products presented on this website.